What do we mean by Managed Services for Salesforce?

Any Salesforce implementation results in one or more Salesforce ORGs provisioned and configured (or customized) for your Enterprise.

Once you go live with your Salesforce ORG(s), its an important transition moment. While you probably no longer need the implementation partner and the teams that you hired to implement your solution, you still need expertise in order to manage and evolve your Salesforce ORG(s). Think about tasks such as –

Managing your users and their access to Salesforce, for example when a new employee joins your company who requires right knowledge and access to your salesforce ORG.

Salesforce introduced new innovations every 4 months in the form of (Winter/Spring/Summer) Releases. While your ORG is automatically upgraded to make these features available, you still need expertise to be able to scan these new features and enable/configure those, that are valuable for your enterprise and users.

At any time, your users may need access to certain CRM information which can be presented in a simple view in the form of a report or a dashboard.

You may require to add some improvements or amendments to your existing org driven by new business requirements, changing regulations etc.